About Us
Empowering NZ businesses with smart IT
Solution Squad is a New Zealand IT company with offices in Auckland and Hamilton, helping organisations nationwide work smarter, safer and faster with technology.
- Founded 2019
- One NZ Partner
- Microsoft Partner
- Auckland & Hamilton offices
Who we are
Solution Squad Limited is a trusted provider of managed IT services and cloud solutions for businesses across New Zealand. Incorporated in Auckland on 22 August 2019 (NZBN 9429047644069), we operate from two offices — our head office at 30B Allens Road, East Tāmaki, Auckland and our Hamilton office at 554 Victoria Street — helping organisations of all sizes harness technology for real operational efficiency and sustainable growth.
As a trusted One NZ partner, we deliver enterprise-grade solutions across cloud infrastructure, network security and connectivity — making us a complete IT partner for your business. Whether you're moving to the cloud, strengthening your security or streamlining your infrastructure, our team brings the industry experience to get it done properly.
Our mission
To empower businesses with secure, scalable and innovative IT solutions. We help companies improve productivity, reduce downtime and embrace digital transformation — and we make sure every solution we deliver aligns with your business goals and returns measurable value.
Our vision
To be New Zealand's most trusted IT solutions provider — recognised for customer success and long-term partnerships built on:
- Proactive IT support tailored to how your business actually works
- Cloud services that scale securely as you grow
- Robust data protection and cyber security
- Nationwide coverage through our One NZ partnership
Leadership & Team
Meet the leader — Garry Rathour
Garry Rathour leads Solution Squad with extensive experience across sales, marketing, business operations and technology. Having worked with top-tier service providers, he brings a deep understanding of business technology and evolving market trends — knowledge he uses to keep clients competitive and adaptable.
"Our mission is to empower businesses to thrive digitally. I'm proud to lead a team that delivers exceptional IT services to support exactly that — solutions that optimise operations while lifting sales performance and customer engagement."
One NZ Partnership
A partnership, not just a logo
As an authorised One NZ dealer, our relationship goes well beyond reselling plans — our team works alongside One NZ's business channel, and both our Auckland and Hamilton offices carry the co-branded storefronts to prove it. For customers, that means business mobile and broadband arranged by people you can sit across a table from.
Our Core Values
The values behind everything we do
Integrity
We do business ethically and transparently, so every client relationship is built on trust.
Excellence
Superior quality in every solution, and a constant drive to improve on it.
Collaboration
We work alongside your team so our solutions fit your business goals — a real partnership.
Innovation
We embrace new technologies and look for creative ways to strengthen your IT and operations.
Customer Satisfaction
Your satisfaction is the measure that matters — we go beyond the brief to deliver lasting impact.
Reliability
24/7 support for managed clients keeps your operations running, whatever comes up.
Trusted technology partners
Why Choose Us
An IT partner you can be confident in
One partner for all of IT
Support, cloud, security, phones and internet from a single local team — no juggling vendors, no finger-pointing when something needs fixing.
24/7 support that answers
Technology doesn't keep office hours and neither do we. Around-the-clock monitoring and a helpdesk that picks up when you call.
Certified partnerships
A Microsoft Partner and Cloud Solution Provider, and a trusted One NZ partner — enterprise-grade solutions backed by the vendors themselves.
Local team, nationwide reach
Offices in Auckland and Hamilton serving businesses across New Zealand, with nationwide connectivity through our One NZ partnership.
Plain-English advice
Clear recommendations and honest pricing — we explain what you need and why, without the jargon, and only proceed when you're happy.
Proven since 2019
Helping organisations of every size harness technology for real, measurable growth — with a track record of projects delivered on time.
FAQs
Frequently asked questions
When was Solution Squad founded?
Solution Squad Limited was founded in Auckland in 2019 and operates from East Tāmaki. Since then the company has grown into a technology provider covering managed IT, cloud, cyber security, connectivity, websites and digital marketing for businesses across New Zealand. The founding idea remains the same: give Kiwi businesses one dependable local team for all their technology.
What does your One NZ partnership mean for my business?
As an official One NZ Partner, Solution Squad can set up and manage business mobile and broadband plans on the One NZ network, with nationwide coverage. For customers, the practical benefit is one local point of contact: the same Auckland team that looks after your IT can also sort your connectivity, from choosing the right plans to resolving issues.
Is Solution Squad a certified Microsoft partner?
Yes. Solution Squad is a Microsoft Partner and a Microsoft Cloud Solution Provider (CSP). In practice that means we can supply Microsoft 365 and Azure licences directly, manage them on your behalf and provide support backed by Microsoft. You deal with one local provider for licensing, migration and ongoing support.
Who runs Solution Squad?
Solution Squad is led by Garry Rathour, based at the company's East Tāmaki office in Auckland. Under his leadership the business has grown from its 2019 founding into a One NZ Partner and Microsoft Cloud Solution Provider. Day to day, that leadership shows up as a simple promise: practical advice, plain English and technology choices that suit your business.
What kinds of businesses do you work with?
Solution Squad works mainly with small and medium-sized New Zealand businesses across many industries. Clients range from owner-operators with a handful of staff through to established organisations with larger teams. Most support is delivered remotely, so we look after businesses throughout New Zealand, not just our home city of Auckland.
What happens when I book a free consultation?
Booking a free consultation with Solution Squad starts with a call to 0800 900 777 or an enquiry through our contact page. We arrange a time that suits you, talk through how your technology is set up today, what's frustrating you and where the business is heading, then recommend a practical way forward. There's no cost, no obligation and no pressure to buy anything.
Free Consultation
Talk to an IT specialist — free, no obligation
Whether you need day-to-day support, a cloud migration, better security or faster internet, it starts with a conversation. We'll listen, review your current setup and give you practical recommendations you can act on.
- Response within one business day
- Plain-English advice, no jargon
- Clear written proposal before anything goes ahead
Prefer the phone?
0800 900 777